Provena hospitals change name to Presence

Provena hospitals change name to Presence

URBANA — It's out with Provena and in with Presence.

But that's just a name, says Mike Brown, the CEO of the two hospitals in Urbana and Danville that are now called Presence Covenant Medical Center and Presence United Samaritans Medical Center.

"That doesn't define who we are," he said.

The hospital names have been changed as of today to reflect the name of their parent system, Presence Health, that was formed by the merger of Provena Health and Resurrection Health Care in November 2011.

All 12 hospitals in the Presence Health system carry the Presence name.

In preparation for the public name change, the local hospitals have been using the Presence Health name on their websites and in internal communications.

But still, Brown said, "I think it may be a surprise to the public."

He also says this is about more than a new name.

The hospitals have shifted from a disease-centered to a patient-centered model of care that actively involves the patient and patient's family in care decisions, Brown said.

Under the old model, doctors made nearly all the decisions.

It was "what could we do about what you had," Brown said.

An example of what happens under the new approach, he says: Shift reports are made at your bedside instead of by phone or from nurse to nurse, outside your presence.

"Now we want to do it with you involved, with you there," Brown said.

Individual treatments are planned with the patient involved, "not just, hey, this is what you have to have done," he said.

This is about physicians and hospitals working together to provide better care and keep costs as low as possible, Brown said.

Brown also said Covenant plans to open a community resource center that will partner with several human service agencies.

It will open in the former cancer center space. The cancer center closed last year because of the retirement of a doctor, according to Covenant spokeswoman Crystal Senesac.

The resource center, which Brown said he hopes to see open in April, would employ a navigator to help people coming to the emergency room when they actually need help from other community agencies.

The navigator would help these people get to the right agencies, he said.

"I've had people who have been to the emergency room 90 times in the last year," Brown said. "What we're trying to do is find a unique way to find a way to help them without using the resources of the emergency room."

In addition to its hospitals, Presence Health also includes 27 senior care locations, 500 employed doctors, 90 clinics, home health services and a not-for-profit specialty school for health sciences.

The retiring Provena name has its roots in the 1997 merger of the Catholic health care systems that formed Provena Health.

Brown said the hospitals are still very much Catholic hospitals, and its religious sisters are very much a part of them.

"We have sisters who live in our community. They're in here every day," he said.

The sisters brighten the ministry of the hospitals, Brown said.

"Without them, it would be sad," he added.

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