Workers say they're not being paid
CHAMPAIGN — Philip Wall was dismayed to learn last week that he and his 30 or so colleagues at Publication Services were losing their jobs.
But he was really irritated to discover this week he wouldn't be paid for his last two weeks of work.
On Friday, Publication Services posted a notice to employees on its door, stating: "All of the assets of Publication Services Inc. were seized by Busey Bank and applied to the loan due them, so there is no money to fund payroll."
The notice from Ann Stout, the company's president, continued: "I am sorry — we made an enormous effort to avoid this, but the bank has made its decision."
Wall said the information really bothered him.
"I'm unhappy with Busey Bank's behavior. To let this happen is a disaster," said Wall, who worked for Publication Services for 15 years, first in typesetting and later in information technology.
When asked to respond, Busey Bank spokeswoman Amy Randolph said the bank has a policy of not commenting on customers' legal matters.
Ann Stout said Publication Services is not commenting on developments, on the advice of legal counsel. Her husband, Bill, the company's CEO, also declined to talk publicly at this point.
Wall said when the Stouts told employees on April 29 that it was their last day of work, he understood he would get his final paycheck Friday. But he learned Thursday there would be no payday.
Wall had expected a check for about $600, after deductions.
"It doesn't sound like a lot," he said. But he needs the money to help cover rent, health insurance and credit card expenses.
Adding to the crunch: Most employees hadn't been getting full-time hours the last several months, Wall said.
Publication Services had provided the publishing industry with services such as copy editing, proofreading, translating, text design, cover design, art preparation and index preparation. It had been in Champaign-Urbana for 35 years, the last 23 years at 1802 S. Duncan Road, C. Some of its employees had worked there for more than 25 years.
In 1991, Publication Services employed 140. But the company's prospects clouded — and its employment shrank — as publishers turned to overseas vendors to cut costs.
Recognizing those trends, the company struck a partnership in 2006 with a firm from India — Cyber Media Services. Cyber Media took a 49 percent stake in Publication Services and agreed to supply it with certain services, such as typesetting and graphics.
But according to several Publication Services employees, that partnership was fraught with problems. In some instances, they said, Cyber Media did not keep up with the workload and insisted on hiring its own vendors to handle it.
Occasionally, that resulted in substandard work, Wall said, "and that really hurt us."
Publication Services lost major clients as a result, employees said.
Bill Stout, who retained a 51 percent interest in the company, stepped in last fall and installed his wife, Ann, and stepson, Jeff Ashton, as overseers.
Several employees interviewed by The News-Gazette called it a positive transition. They said the attitude was more upbeat, the workplace was calmer and weekly meetings helped keep employees up to date on developments.
"The owners, Ann and Bill, are very nice people who put in their own money to keep it going," Wall said, commending their efforts.
But at the April 29 meeting, the Stouts told employees the company did not have enough sales to keep it afloat, Wall said.
Megan Washburn, the production supervisor for Publication Services, recounted what employees were told at that meeting.
"We were told ... that due to the financial difficulties, the company would be closing immediately and that they would be contacting Busey Bank, their primary creditor, immediately. We packed up our stuff and left," she said.
Washburn said employees were told they would get their final paychecks the following Friday — the regularly scheduled payday — but would not receive vacation pay they were due.
"We were also informed that our insurance coverage would end on April 30," she said.
Washburn said the company has been in "dire financial straits for well over a year" and "all employees had been working at substantially reduced hours for many months."
In addition to having 30 in-house employees, Publication Services said on its website it had more than 100 freelance editors and writers.
Washburn said Publication Services is "almost 12 months behind paying their freelancers and their vendors."
Some employees blamed the company's long-term problems on the rise of desktop publishing, which resulted in the company's services not being "valued like they once were."
"Publishers expected it could be done cheaply overseas, even though the quality was not as good," Wall said.
Wall cited the transition to e-books as an example, saying the quality of many of them is "awful" because they don't get proper editing and proofing.
"Overall, the modern world has rendered us obsolescent," he said.
As for the company not meeting its final payroll, Wall places much of the blame on the bank.
"Ann and Bill are good people who did their very best to keep the place open," he said. "I see Busey Bank as the villain here."
Again I ask, why do the comments for the PubServ articles keep getting deleted?
Is some pro-PubServ person (are there any?) clicking "report this comment" or what's the deal?
I hesitate saying that I'm glad they went out of business--I haven't worked there for over 15 years. I would say, however, that I'm not at all surprised.
Glad that I've buried most of the memories I had from working at that place for the short time I did. Yeesh.
Let's get together to dish:
https://www.facebook.com/event.php?eid=216688101693612&pending
or search face book for pubserv dish-party
-James, Typesetter 2005-2006.
If I understand correctly (from the law books I worked on), they're still legally liable for payroll, whereas freelancers have no more standing than any other creditors and much smaller and fewer teeth. They are actually about a year and a half behind on paying freelancers.
I'm very lucky to have been sacked when I was, and to have been dropped as a freelancer when I was.
Any proofreader care to correct that sign in the window? ;o)
I'm sorry to hear of another business collapsing, but also not surprised (although I too will always view Busey Bank as a villain). I "trained" at PubServ as an independent contractor (read: mental slave laborer) in '03. Everyone I met briefly back then was pleasant and accommodating, but after only one practice session, I found it exhausting -- too much brainwork and time correcting very technical writing for less than a dollar a page!
However, I still have the nice blue folder filled with rules and a sharp red pencil they gave. Whether due to mismanagement or "progress," a shame the place had to succumb to RED INK instead.
Good luck to all the loyal hard workers now displaced.
I want to encourage my former coworkers to keep your heads held high. This was the most pleasant, talented, and hardest working group of people I have ever had the good fortune to work with, and I miss all of you already. Please do not let yourselves become angry and bitter. Those emotions take a lot of energy that needs to be focused elsewhere right now. Do not let the negativity of a few drag you down. We all did the best we could under the circumstances. This is not the first company to go out of business, nor will it be the last. You are a highly skilled group, and I have no doubt that each of you will be employed elsewhere soon. I wish you all the best. LAC
All this griping about management is almost relevant but I believe it's distracting from a more important point. It's a crime that Busey Bank, which knew of the risk of loaning money, gets paid before the workers who actually broke a sweat to earn it. The law should be rewritten so that anyone involved in the creation of a product gets paid before the operators of the riverboat casino called our financial system see a dime.
I freelanced there (minimally) for maybe 5 years. It is hard the fault the people I interacted with--they seemed to work really hard. However, everyone in publishing in this town knew that you could go no lower paywise. I used to say, "I make less than $8 per hour if I cheat." I wanted to make a little extra money with the luxury of working in my pajamas, but I often wondered how on earth they found people to work for them--both full time and freelance. It seems like they were unraveling for a long time. The story of the new managers--3 from the same family--seems a little suspect to me. I kind of wonder if they should have been in charge. They have a guy who's worked there 15 years waiting for $600--couldn't they have acted soon enough to meet the obligation of what probably was a pretty small payroll? I also agree with the earlier comment that is seems wrong that the money goes to the bank rather than the employees. I don't know anything about the legal side of things, so everyone can forego telling me I don't know what I'm talking about. As a human, I just think it sucks.
The employees were aware of the plight of the freelancers and certainly sympathized with them. However, if I hadn't been paid within a month of submitting my invoice, I certainly would not have accepted more work until I WAS paid. Freelancers have the option of accepting or rejecting work, so you can't blame the company if the freelancers continued to accept work even though they weren't being paid for it.
And yes, employees were underpaid at PS -- but a majority of them didn't take the initiative to ask for raises. Those that did usually got them, if the company felt they could afford it.
No one has brought up the fact that the major reason for PS's cash-flow problems was that the CLIENTS weren't paying THEIR bills! PS had enough money in outstanding invoices to stay open, but they couldn't convince the clients to pay up -- and when you have 0 cash flow, there's no money to pay ANYONE -- and note that the President of the Company was working for free, and the financial consultant was receiving a pittance.
Busey Bank didn't do anything illegal -- the owners of PS should have taken care of the employee's final paychecks before declaring the company closure to the bank. Whether this was ignorance on their part or on the part of the lawyer who was advising them, I don't know. Most of the employees I know have filed complaints with the Illinois Labor Department, which is our only recourse at this point.











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