State insurance ruling will affect tens of thousands
URBANA -- Four years after she was diagnosed with stage-three breast cancer, Leslie Hammersmith has to worry about something else:
Will she be able to keep her trusted doctors at Carle and insurance coverage through Health Alliance Medical Plans? Both, she says, have been there for her every step of the way.
"They give you access to the best doctors and facilities in our area," Hammersmith, 40, of Sadorus, says of Health Alliance. "And you don't want to risk that for any reason, but especially when you have cancer."
A University of Illinois e-learning analyst, Hammersmith is among the 137,000 people -- state employees, their dependents and retirees -- waiting on decisions from the state that will affect where they go for future medical care and how much it will cost.
That's been unclear since the state Department of Healthcare and Family Services chose new insurance options a month ago that don't include Health Alliance, Humana and PersonalCare HMOs. Nearly 100,000 state members are in the Health Alliance HMO, and about 37,000 others are covered through PersonalCare and Humana HMOs.
Enrollment in new health plans started May 1 but will be extended past the end of the month because Health Alliance and Humana filed protests, and those protests are still pending.
Matt Brown, the state's chief procurement officer, is set to begin his review of the protests May 11, and what happens after that whether the protests are upheld or not is undetermined, Health Alliance spokeswoman Jane Hayes said.
"The procurement and protest rules are being developed as we go through this," she said.
The state has projected its new insurance plan choices will save $102 million the first year and about $1 billion over the 10-year life of the insurance contracts.
But information obtained by Health Alliance from the Department of Healthcare and Family Services states projected costs, savings and the probable migration of state employees from existing HMO plans to other state-offered health plans weren't part of the evaluation process and weren't considered in insurance plan choices.
Health Alliance had asked the state, in connection with its protest, to supply detailed calculations to support its projected savings and for the projected migration by county of state members to other insurance plans, plus other information, and the state responded by stating it didn't consider those factors.
Hayes says her company continues to hear every day from state employees anxious about keeping their Health Alliance coverage.
And they're making that known at public hearings. At one hearing last week, a Health Alliance member with stage four lung cancer waited four hours to give his testimony, Hayes said.
"And he was not well," she said. "He drove three hours from Carbondale to the hearing, and then had to go back and go to St. Louis for a treatment the next day."
Hammersmith, who has been a Health Alliance member since 1999, said she's never had to worry about coverage for her cancer treatments and ongoing care for chronic swelling.
She's met many breast cancer patients who haven't been as fortunate, she said. And she doesn't even want to think about changing doctors.
"I think, for my cancer, I'm in the best place you could possibly go for medical treatment," she added.
Fellow Health Alliance member JoAnne Geigner of Urbana, a UI visiting information/research specialist in computer science, said she is becoming increasingly worried as uncertainty about her family's future health coverage continues.
"It's my family's health and my family's budget, and that are the two things that are most important to us," she said.
Of particular concern to Geigner is the fact that her husband is being treated for an ongoing medical condition and they want to keep their doctors at Carle.
If the state decision goes against Health Alliance, other options to stay at Carle might be unaffordable for her family, Geigner said. And if they have to change doctors, she said, where will they find available doctors in the local community?
"I don't want to go out and find a new doctor, but if we get the hint that this isn't going to be resolved in favor of Health Alliance, I'm going to be in line with 20,000 other people," she said.
Kirstin Dougan of Urbana is also feeling the strain as she waits to find out if she can keep Health Alliance and her Carle doctors.
A music and performing arts librarian at the UI, Dougan said she has some ongoing health issues and it might be difficult to find openings with new doctors.
To have her family's costs bumped up through other insurance plans and not have an HMO option at Carle doesn't seem reasonable, Dougan said.
"Carle is the big provider down here," she added.
Fellow UI employee Cynthia Voelkl, 48, of Champaign, said she and her family have been with Health Alliance since 1994, and keeping their Carle doctors is important because her husband is undergoing care for prostate cancer.
With the insurance uncertainty stretching into a second month, she said, "I'm incredibly worried about it."
Her husband's cancer, diagnosed in 2004, returned in 2008 and has metastasized.
Doctors are keeping it under control, Voelkl said, and she and her husband feel fortunate that he's had good care. But that care could quickly become unaffordable under a new insurance plan that would require 10 percent or 20 percent payments for treatments costing thousands of dollars,
Plus, having to give up his Carle doctors for more affordable coverage would be hard because his doctors have "been absolutely wonderful," she said.
"They give you good news and laugh with you, and they give you bad news and they look at you and they cry," she said.
If the state's new insurance options made sense and were affordable, said Voelkl, who is assistant director of Japan House, she might be able to accept the changes.
But where all this leaves her right now is uncertain and waiting, "which is not a good feeling," she said.
No one is saying that these people can't go to the same doctors. They can! They will just have to pay a whole lot more to go. This is our wonderful for profit healthcare. We have choices, you can go to in network doctors or out of network doctors. IT'S YOUR CHOICE!
Perhaps Health Alliance should stop such HUGE increases to their premiums. Insurance companies are all pricing themselves out of the market. 20-50% increases annually cannot be sustained by businesses and individuals. They are using the next few years to raise the premiums before the mandated changes to health insurance take effect, but every day that passes the legislature takes more and more teeth out of the reform. In a few years it will be like nothing happened and the insurance companies will continue to raise their prices.
This is a very bad situation. Our blind Governer didn't even consider the impact on the downstate employees. Sure you can keep our Carle doctors if you can AFFORD it. HA! Considering that UI faculty and staff haven't had raises in over 3 years, I assure you we CANNOT. This is simply outrageous!!
You know, the people who complain about the cost of Health Alliance need to give it up. It's not just about the cost - it's also about not having local providers. How is it going to be better for people downstate to take time off of work and a kid out of school for most of a day to drive to another town for an appt? How is that going to save money?
And just because someone works at the University, doesn't mean we have the money to pay more for our healthcare.... not everyone makes a Presidential or faculty salary. Most of us have not received raises in 3-4 years AND had furloughs last year. My family has cut back on just about everything that we can possibly cut back on - paying more for our health insurance or driving to Bloomington or wherever we will have to go will end up costing us more.
Seems to me that the State should be sued for breaking their own laws about how this process was supposed to happen. They can't answer the most reasonable questions regarding how they arrived at their estimated savings, and didn't take into consideration other costs that they will have to incur, AND they didn't bother to have a provider network in place - that alone should invalidate anything that they've come up with. The unions and other groups should be able to take some kind of legal action against the State.
State employees, and University of Illinois employees in particular, need a reality check. The whining about not having raises in the past few years is outrageous. You have jobs! As many as 10% of your neighbors right here in Champaign County are without jobs. See how far your complaints about higher healthcare costs play with those who do not have healthcare and have family members with the same chronic illnesses that you have.
Your beloved Carle doctors will console you and hold your hands through rough times, as long as you have money to pay them. Where will they go when you do not? Christie clinic says that they can't absorb all of the people who may lose Health Alliance coverage. What makes you think that Carle can afford to lose you? Carle/Health Alliance (they are for all practical purposes one in the same) gambled away your medical care and lost. Hardly sounds like the compassionate doctors many describe. Carle is a physician owned group. Your compassionate doctor is the one who did this to you, not the state or the governor.
Very few comments have been directed towards the real culprits in this situation; Carle/Health Alliance. Instead of lashing out at the procurement process, write to your doctor and Health Alliance and demand that they be competitive. Many of the concerns are not that you will not have healthcare (like many of your neighbors) but that it may cost you more or that you may have to change physicians. You will have healthcare! This should tell you something; Carle is not competitive. Eliminate some 30,000 patients from their caseload and they may have no choice but to bear some of the cost and become competitive. This is free market economics.
You sound very angry with Carle. Carle is a wonderful institution that puts the care of the Community first.
I have been treated at various clinics and hospitals throughout the Country and Internationally. We are very lucky to have such a great place as Carle. The majority of the treatment I have received at Carle has been the best anywhere.
Maybe you need to look at the facts of what healthcare costs to provide before you state that Carle costs too much.
The real situation is that yes Health Alliance is appealling, but if the appeal is not granted where are all of these patient's to go who need affordable care. Hopefully they will find care elsewhere that they can reach. Are you willing to help out and drive them a hour or more north to an in-network facility with Blue Cross or Personal Care HMO?
Not at all angry with Carle, I go there myself. If they put the care of the community first, as you put it, they wouldn't be in this situation. Let there be no mistake, they put the interests of their partners first! That Health Alliance did not get the contract is fact enough that it is not the most economical plan for the state.
"Are you willing to help out and drive them a hour or more north to an in-network facility with Blue Cross or Personal Care HMO?" That is the most absurd thing I have read yet. How many University employees drive that far to go to work every day? Are you rushing out to offer rides to your fellow state employees in rural areas that have to drive an hour or more to reach Carle? I didn't think so.
FYI...Health Alliance was cheaper. Also they jumped through all the hoops that mr. quinn and the legislators asked for. Blue Cross & Blue Shield did NOT! So get your facts straight before you run down the good doctors at Carle. As far as commuting to a doctor, the closest in-network provider right now is in Peoria. Let's add 10,000 cars driving to Peoria at $4.00/gal. Not everyone at the University makes a good wage. The question is Betty C. are you willing to help people out and drive them to the dr.? Your the one that thinks this is all fine and good!
I do think it is "all fine and good." And, all 10,000 of those people live within walking distance of their Carle doctor? No, I am not willing to drive them to Peoria any more than you are willing to drive one of your colleagues children from Paris to the clinic in Urbana. I suppose that both of you will have to find an out of network provider and have to start paying what most everyone else does for health care. At least you will save the gas money.
Sadly, you are correct that not everyone makes a good wage at the University (http://data.illinimedia.com/salaries). However, unlike many people in the private sector with similar skill levels and salaries, you DO have insurance. This list has plenty of full time employees who have health insurance and are making less than $20,000 per year. Find a $10/hr job in the private sector that offers the level of benefits the University does. Your health insurance is being paid for, in part, by thousands of working people who have no insurance whatsoever. Many of them would be happy to find a doctor that will see them first and then ask how they intend to pay for it second. Unfortunately, they never see a doctor unless they pay for it first. And you want to dictate exactly which doctor you see. I have no sympathy at all that you may have to pay more to access a doctor.
Why aren't the "good doctors" at Carle in-network providers? Could it be that BCBS does not reimburse them enough? Could it be that they prefer the duopoly they hold with Christie? The problem is less about how far away a provider is than the prospect that it is not a Carle doctor. Your Carle doctor, through their insurance company Health Alliance, are denying you access. If you want to see your Carle physician, you have to pay their insurance company (or their rates out of pocket). They have such a huge presence and marketing budget that you are blinded by the obvious. The conflict of interest created when an insurance carrier IS the largest provider of health care in a community is huge. BCBS sets reimbursement rates for each service based on what the market will bear and those physicians who contract to become preferred providers accept those rates. Who sets Health Alliance's rates? What are they based on? The physician's group sets the rates and manipulates the local market accordingly. Your Carle doctor isn't free to accept BCBS. They have to abide by the terms of their partnership agreement. In a truly altruistic gesture they could resign their partnership in Carle, put out a shingle and become a BCBS preferred provider. But they can't even do that, their partnership agreement prevents them from practicing within 100 miles for several years. Why would Carle have such a clause in their physician's contracts? It is a good way to preserve their monopoly, reduce competition, and manipulate the market.
I am a Health Alliance subscriber and I anticipate that my company will change providers this year. With HA losing 1/3 of its business, they will have to recoup their expenses somewhere and I anticipate they will atempt to do it with me along with the rest of their subscribers. I invite the change. In a free market, the more subscribers they lose, the weaker their monopoly becomes. The weaker their monopoly, the more competitive they will be forced to become. This is a good thing, unless you are a Carle/HA partner.
Totally agree with Betty Crocker. Well said! For many, private pay employer employees have been paying 2-3 times more per month in premiums per family than state and university employees for many years. In addition, when private pay employers switch insurance companies, the employees have two choices, pay more and continue to go to their regular dr. or make the switch. There's no room for discussion and there's no one to go to that can reverse it. Health Alliance is notorious for passing on 20-40% inscreases which forces most employer groups to shop around just like the state has done. I've been switched back and forth 4-5 times and there are competent dr.'s in this area that are not affiliated with Carle. It comes down to economics and with the fiscal mess our state is in, it appears to be a prudent decision.
Reality Check? We've taken pay cuts for the last several years and the trend is getting worse not better. Furlough days last year. Increase in health insurance one way or another. Increases in mandatory retirement contributions probably coming. The same cost of living increases everyone else sees. Every one of these things lowers our paychecks, which means we are spending less in town. That means fewer of you have jobs. There is your reality. This community is interdependent.
That includes the impact on C-U's overall economy if Health Alliance takes this hit, btw.
You claim Health Alliance isn't competitive because they didn't get the state contract? We have no real data to support that. I haven't seen the bid scoring tabulation. I haven't seen what factors were scored and with what weight. So none of their evaluation criteria are obvious. The state saved money? Well, yay. However, I've seen enough poorly written bid requests to know that savings at that level almost certainly means the state screwed up their specs.
What is obvious is that HA lost out to insurers that have care providers in the highly populated areas of the state. At best, that means the bid criteria were flawed due to neglect and lack of understanding of the recipients of the health care benefits. At worse, its blatant politics where chicago area politicians get their people taken care of at the expense of downstate Illinois. No matter how you slice things, this situation is more evidence of mismanagement by the state.
Health care is about accessibility and affordability. Both are equally important. It is true State members can still go to Carle doctors under the pending contract but at a higher cost. But if you cannot afford the higher cost, that's the same as no health care.
The whole health care reform is about accessibility and affordability. The state's decision to go with single HMO provider is going against the national mandate and creating a non-competitive business environment. Both are not to the best interest of the consumers and patients.
The real insanity of this story is that when we go see our doctor on July 1, it's going to cost more than on June 30 for no other reason than some bureaucrat somewhere has to push his paperwork to the left instead of the right. Who gets the extra money generated by this bureaucratic flip-flop? And how do they sleep at night? I would expect this from Wall Street, but these are people in health care who've sworn oaths and dreamed up all kinds of warm and fuzzy slogans saying that they're here to HELP people! Apparently it's not enough for these people to be assured of an ever-growing stream of sick and injured customers, as guaranteed by our own mortality and fear of death. They've got to find all varieties of fees and clauses to stick it to us before we're pushing daisies. There's enough anger out there, any politician who finds a way to turn the tables on these vampires is going to have job security for life.
I work for the U of I and if it will actually save half what they are projecting then im all for it. Stop whining. We pay pretty low premiums and get very good coverage compared for most. I rather them find ways to save money like this then raise taxes even more or cut aid to the truely needy.
Carle really isn't any better anyways. They both are flooded with foreign doctors that are like robots.
I, for one, do feel very fortunate that I still have a job (raise or no raise).
I also feel quite fortunate that the University offers me several choices--some of which are more affordable than others--for health insurance.
What I am most fortunate for at this point is that we decided all those years ago to go to Christie Clinic for our health care--which since that time has even opened a satellite office in a town that is close to us (and doesn't require a 30-mile trip to Champaign or Urbana)--and that our primary care physician is already listed as a Tier I in-network doctor for the Open Access Plan that it looks like we'll have to switch to if HealthAlliance won't offer a better deal to the State. And I think I save three bucks a month with the OAP as well.
But Carle has SUCH better doctors and facilities; so I can understand why everyone wants to go there instead [/sarcasm].
So BettyCrocker, yes, I am happy to have a job - I am lucky, but I work very hard to keep my job... and pay for my insurance. Because I have a job, I'm not supposed to be unhappy about the state arbitrarily wanting to jerk it out from under me? So, you don't think that all of the people who will no longer be able to pay for their insurance and end up on Medicaid or their Kids on the State plan, that will not affect the rest of the taxpayers? We are all going to pay for a bad decision one way or another, that's the reality. Until I see the figures that indicate that HealthAlliance and Carle are trying to gouge the state, (which we haven't seen), I won't believe it. And you are not addressing the issue of no downstate providers. What about the cost of loss of productivity when we have to take more time off work to take kids to the doctor or ourselves, especially those with health conditions that require more visits? The reality is that the current providers in the area will not be able to handle the load of new patients.... The lack of mental health services in Champaign County has been a well-documented problem for some time, and there is currently one rheumatologist between Carle and Christie, and he was just hired in March.
Do you have information that we don't have to prove that Health Alliance is greedy? Obviously, people are very happy with their physicians at Carle or they would not be fighting this change. I don't think that anyone else should tell me what I should or should not get upset about.
Gee Mike, seems your beloved Christie says they will not be able to handle all the Carle patients. Also seems the new health insurance would really means the state takes the risk instead of Health Allliance.
Myself, I'll pay for the higher cost Quality Care health plan, which costs the state more, so I can stay with medical professionals I am comfortable with.
Are you people paying attention to the news at all? Give up the idea that the University of Illinois is a great place to work. No one has a secure job. I received better healthcare in the private sector than at the UofI! I have been at the University for 27 years, and will be out of a job within the next year. My healthcare does matter just as much as my neighbors that works as a retail salesman or anyone else.
Bottom line...HEALTH ALLIANCE WAS CHEAPER!!!!!
This is an exert from an email from Chapin Rose.
'According to the administration's own statements, however, this migration will cost the taxpayer's $1193 MORE per insured member that migrates than current rates!'
So do we UNDERSTAND?!? This BCBS (Blue Cross & Blue Shield) agreement will cost the state an additional $1193.00 per person!!! According to a story in the State Journal Register, there are 100400 members. That comes to $119,777,200.00!! Bless you Pat Quinn for COSTING the state of Illinois TAXPAYERS nearly $120 MILLION by going with BCBS! Move over Blago...you have competition!



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