The Better Business Bureau has issued a warning about a new phishing scam recently landing in e-mail inboxes across the U.S.
The bureau said the malicious e-mails have come from the address email@example.com and they pretend to be about a complaint being filed against the company.
Several businesses, such as law firms, advertising agencies and architecture firms, have reported receiving a suspicious e-mail from the address firstname.lastname@example.org with the subject line "BBB Complaint Case #" followed by a nine-digit number.
The e-mail first came to the Better Business Bureau's attention on Monday.
The body of the e-mail claims that the company did not respond to a complaint filed by a Jason Harlow and includes a link to a page where the business can supposedly review the complaint. Names other than Jason Harlow have been used.
The Better Business Bureau is advising businesses that receive this e-mail to not click on any links or reply to the message. Instead they should forward the message to email@example.com, delete the message from your inbox and run a virus scan on your computer if you did click on any links.
If companies receive an e-mail from the Better Business Bureau about a complaint filed against it and need help finding out whether or not it is a legitimate complaint, the bureau advises companies to contact the local Better Business Bureau directly.