Urbana Police Department offers new form of public feedback

Urbana Police Department offers new form of public feedback

Urbana residents now have a new way to give feedback about their interaction with police officers.

The Urbana Police Department is one of about two dozen departments across the state that are taking part in a new survey program offered by the University of Illinois at Chicago.

After an officer interacts with a citizen, that person will get a letter in the mail with an offer to give their anonymous feedback, either on the phone or online.  That feedback will then be sent to the police departments to help them improve their policies.

Urbana Assistant Police Chief Sylvia Morgan is overseeing the program on a local level.  She said the feedback the department gets could shape the way officers are trained in the future.



Encounters like a traffic stop, traffic accident or a non-violent crime will be eligible for feedback.  But more serious events, like sexual assualts, domestic violence and events involving juveniles will not be a part of the survey program.

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