Ameren news release on efforts to restore power

Ameren news release on efforts to restore power

This is the text of a news release issued by Ameren at 9:45 p.m. Sunday:

Ameren Illinois crews are busy working to restore service to communities impacted by today’s severe storms and high winds.

Currently, approximately 90,000 Ameren Illinois customers are without power, down from 140,000 at its peak. While damage is severe all over central and southern Illinois, the hardest hit areas are in the Washington, Pekin, Danville, Bloomington and Brookport areas. Crews will continue working throughout the night to restore service to affected customers.

“Ameren Illinois crews are out in force following the line of storms that whipped through parts of Illinois earlier today,” said Richard J. Mark, president and CEO of Ameren Illinois. “While the damage is widespread, rest assured we are working to get customers’ service restored as quickly and safely as possible.”

Ameren Illinois has more than a thousand personnel deployed all across its service territory or en route, including additional contract crews arriving tomorrow.  Storm trailers have been deployed to the most seriously damaged areas so customers should understand that help is on the way.  Crews are working to clear downed wires to ensure customer safety. During the restoration process, crews will work to restore power to equipment that feeds the largest number of customers first then work on individual circuits.

Individuals are reminded to stay clear of downed power lines for their own safety. Always call Ameren Illinois at 1.800.755-5000 or 911 if you see downed lines or smell natural gas leaks. Assume all downed power lines are energized. Stay inside because you may walk into an energized power line. Stay clear of brush, shrubs and downed trees that may hide downed lines.

While every effort is made to restore power as quickly as possible, customers with special needs—including those with medical conditions, seniors, handicapped and others who are dependent on electric service—may wish to consider making alternative arrangements if outages in their areas persist.

Customers can report an outage at Ameren.mobi using a smartphone, go online to AmerenIllinois.com/Outage or call 1.800.755.5000. The company will have a customer service representative available for customers located in and around the community of Washington, IL at the Five Points Center, 360 N. Wilmor Rd., beginning at 8 a.m. Monday morning.

Additional storm safety information is available at the Ameren Illinois Outage Center at AmerenIllinois.com/Outage.

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