Rantoul switch to METCAD goes without a hitch

Rantoul switch to METCAD goes without a hitch

RANTOUL — Rantoul's switch-over to the Metropolitan Computer-Aided Dispatch (METCAD) system to answer all local emergency calls went off seamlessly last week.

Most people likely couldn't tell the difference, Police Chief Paul Farber said.

Ralph Caldwell, METCAD director, told the village board that the switch took place at 7 a.m. July 8. "It was the most boring cutover we've ever experienced, we're pleased to announce," he said.

Rantoul was the last community in the county not served by METCAD. The village made the change due to aging equipment and the consistent reduction in telephone surcharge money because of the decline in the number of land-line phones in the community. Ludlow Fire Protection District also made the change.

All dispatchers employed at the Rantoul Police Department to receive emergency calls have been reassigned to other duties.

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