Data breach at Papa Del's may have exposed customers' card info

Data breach at Papa Del's may have exposed customers' card info

CHAMPAIGN — A data breach at Papa Del's may have exposed customers' credit- and debit-card numbers, expiration dates and security codes.

Customers who paid with a credit or debit card between May 9 and Sept. 30, 2018, at the Pizza Factory at 1201 S. Neil St., C, could be affected, said the restaurant known for its deep-dish pizza.

"Obviously, we never want something like this to happen," manager Andrea Seten said.

She said personal information attached to a card, such as names, addresses and phone numbers, were not part of the breach.

Papa Del's is recommending customers check their bank statements for unusual or suspicious activity and to report any to their bank or credit-card company.

Seten said she learned of the breach Nov. 14.

"I learned of it because the Secret Service contacted me," she said. "He said of what he deals with, this is very low, by the amounts of money and cards."

They believe a third-party vendor that Papa Del's uses was breached, Seten said.

"It was most likely by a third-party company that does dial-in work on computers," she said.

The company installed all new computers and systems by Jan. 23, and Seten said all credit- or debit-card transactions should now be safe.

She said the public wasn't notified sooner because of insurance and legal concerns.

"They said, 'You can't notify until all the paperwork is done,'" Seten said. "It was tied up in insurance and attorneys."

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