UNIVERSITY OF ILLINOIS FOUNDATION
has an immediate opening for an
Assistant Manager, Engagement Center (UIUC)
The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as
campus development professionals to create
fundraising programs and opportunities that
benefit the University.
The Assistant Manager, Engagement Center will assist with co-managing the UIF Engagement
Center located in Champaign, Illinois under the
direction of the Engagement Center Manager. This position will co-manage engagement center
activity including outbound telephone solicitation, texting, stewardship, cultivation, event reminder calling, and other activities on behalf of the
University of Illinois System. They will assist with co-managing day to day logistics of the
engagement center, including analyzing and
managing telemarketing and texting efforts in
collaboration with university teams, colleges, and units through the use of a software packages which includes project analysis, report generating, and creating segmentation and strategy.
Coordinate, investigate, and launch new
telemarketing or texting initiatives. Coordinate with staff to implement solicitation, stewardship, and outreach strategies. Works to optimize process
efficiency and cost effectiveness of the
telemarketing and texting operation. Performs
administrative duties including the preparation of reports and correspondence. Kicks off shifts and remains on-call during all shifts. Prepares and
organizes presentations and remains on-site
during scheduled shifts.
• Bachelor’s degree
• Working knowledge of Microsoft Office products
• Evening work is required regularly, weekend and
special outreach work are required as needed.
• Driver’s license and access to vehicle as needed
• Supervisory experience
• Experience in an engagement center or call
Competitive benefit package and compensation based on experience. Comprehensive background check including but not limited to a criminal
conviction and credit check will be conducted.
Application Deadline: July 23, 2021
Application Process: For full consideration for the role, all candidates must complete an online
application and include a cover letter and resume. Candidates may create a profile through
https://jobs.uif.uillinois.edu. For further information regarding application procedures, contact Foundation Human Resources at
THE UNIVERSITY OF ILLINOIS FOUNDATION
IS AN AFFIRMATIVE ACTION/EQUAL