Subscription Services & FAQs

Starting January 12th, 2021, The News-Gazette website and smartphone apps will require updated credentials. 

If you are not a current subscriber, you may either register an account with us and you will receive additional viewable articles, or subscribe to the paper.

Current subscribers should reset their password. If your account is not found in the lookup, please email with your name, email address, and home address.

Q: Do I need a subscription to view the print replica?

A: Yes, you will be asked to log into your subscription account to view the print replica and view articles on the website.

If you are not a current subscriber, subscribe by clicking here or call 217-351-5252. 

Q: Do I need to download the app to view the print replica?

A: No. You can view the print replica on your device at

Q: How do I download the new app?

A: Existing app users can update the app to the latest version. Otherwise, you can download it from the Apple Store or Google Play Store.

Q: I forgot my password. How do I reset my password?

A: You can reset your password here.

Q: Can I change my current password?

A: You can change your password here.

Q: How do I pay my bill?

A: You may pay your bill online or call us at 217-351-5252.

Q: How do I request a vacation stop?

A: You may fill out our vacation stop form.

Q: How do I update my card on file?

A: Please call 217-351-5252.

Q: How do I subscribe to At Home?

A: Visit the subscription page for At Home.


Please watch this video for a walkthrough of logging into your account.

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